Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to collectors aged 18+ worldwide, excluding certain Asian and remote regions. You represent that you have legal capacity to enter binding contracts.

1.2 Intellectual Property

All content, including product images, descriptions, and our collections (e.g., “Mag – 1:24 European Vintage Cars”, “Bombers of WWII”) are Model Toy Masters’ property or licensed to us. Unauthorized reproduction is prohibited.

2. Product Information

2.1 Scale Model Collections

We specialize in:

• 1:24 scale (European Vintage Cars, F1/Rally Cars)
• 1:43 scale (Fire Engines, Renault Commercial Vehicles, Military Vehicles)
• 1:72/1:76 scale (British Fire Engines, Planes, Great British Buses)
• Special collections (Berliet Trucks, Dinky reproductions, Ferrari Racing)

2.2 Product Descriptions

We meticulously describe each model’s scale, features, and provenance. While we strive for accuracy, minor variations may occur in handcrafted collectibles.

3. Ordering and Payment

3.1 Order Process

Orders undergo 1-2 business day processing (longer during peak seasons). You’ll receive confirmation at [email protected].

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed when order ships. Declined payments may cancel your order.

3.3 Pricing

Prices are in USD. We reserve the right to correct pricing errors.

4. Shipping Policy

4.1 Shipping Options

Method	Cost	Carrier	Delivery Time	Best For
Standard	$12.95	DHL/FedEx	10-15 business days	High-value items (Ferrari Collection, 1:24 scales)
Free Shipping	Orders >$50	EMS	15-25 business days	Smaller collections (1:43 tractors, bus models)

4.2 International Considerations

Collectors outside the US:

• Are responsible for customs duties/taxes
• May experience delays in customs
• High-value items (e.g., Dinky reproductions) may require additional documentation

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for:

• Unopened items in original packaging
• With all certificates of authenticity

Non-returnable items:

• Limited edition/special order items (Berliet Collection, Automotrice series)
• Opened/damaged packaging
• Custom/made-to-order models

5.2 Return Process

1. Email [email protected] within 15 days with order details
2. Receive return authorization within 24 hours (weekdays)
3. Repackage carefully (especially fragile items like 1:72nd Planes)
4. Ship to: Model Toy Masters Returns, 4702 Scheuvront Drive, Denver, US 80231

6. Customer Responsibilities

6.1 Accurate Information

You must provide correct shipping/billing details. Incorrect addresses may delay delivery or result in lost items.

6.2 Customs Compliance

International buyers are responsible for:

• Understanding import regulations
• Paying applicable duties/taxes
• Providing required documentation

6.3 Care of Collectibles

Upon receipt:

• Inspect items immediately
• Report damages within 48 hours
• Store collectibles appropriately (avoid direct sunlight/humidity)

7. Limitations of Liability

Model Toy Masters is not liable for:

• Minor variations in handcrafted models
• Shipping delays beyond our control
• Improper handling after delivery
• Collector’s remorse for non-returnable items

Our maximum liability is the purchase price of the item(s) in question.

8. Dispute Resolution

Any disputes shall be governed by Colorado law. We encourage contacting us at [email protected] before pursuing legal action.

9. Policy Changes

We may update these terms. Continued use after changes constitutes acceptance.

10. Contact Information

Model Toy Masters
4702 Scheuvront Drive
Denver, US 80231
Email: [email protected]